What to Do When You Lose Connection While Online Gambling?
Playing online gambling brings joy and excitement to a lot of gaming fans. These individuals may even collect some pretty good winnings, but only if luck is on their side. However, all entertainment goes away when you suddenly lose connection.
This is probably the worst thing that can happen to online gamblers, apart from losing money. It may even occur while you’re on a good run and generating some hefty payouts.
Now, the question is, what can you do in this type of situation? Here, we’ll answer these questions through a couple of solutions. You can check them all below this section.
Restart the Casino Game
The first thing that you should do is restart the game that you played during the lost connection. Sometimes the featured crypto casino titles might experience lags and glitches. This usually occurs due to certain coding errors.
It might also happen if the software provider experiences certain issues on its servers. Even problems occurring on the gaming platform can make you lose connection.
Restarting the game might not be the best solution in most cases, but it’s the easiest and fastest thing to do. If this solution doesn’t work, then try out a different title. Check out the other solutions if the same thing happens once again.
Sign Out and Log in Again
Another good solution that might work is to log out of your Cryptorush casino account. Then sign in again and try the same game. This approach might work as it resets your gaming session, which might have caused an issue.
If the same happens again, then you should try playing a different game. We strongly advise you to try a title developed by another software provider.
As we mentioned, casino suppliers might experience certain glitches that can collapse the servers. Instead of waiting for them to fix the issues, you can simply switch to a different game.
Close and Open Your Browser
Next, you should try closing and re-opening your desktop or mobile browser. These programs can also lag or experience glitches. Restarting them can easily solve the problem if that’s what is causing it.
If you’re using a Windows PC or laptop, then check if the browser is still running in your “Task Manager.” Click on “End Task” if that’s the case. On the other hand, if you’re using an Android smartphone or tablet, locate your browser app in “Settings.” Then, click on “Force Stop” and re-open the program.
You can also try a different browser if you’re still losing connection on the same program. Or you can check if there is a new update for the featured app.
Clear Your Cache and Cookies
Clearing the cache and cookies might also help solve this issue. You should start by accessing “Settings” on your browser. Then look for these details and clean them. They are usually present in the “Privacy” or “Security” sections.
The same approach applies to both desktop and mobile browsers. However, there is an additional thing you can do when you’re using a smartphone or tablet.
You can access the mobile browser app in the device settings and clear the cache and data from there. This is a much better approach, as it cleans up everything related to the program. Keep in mind that this action will log you out of your casino account.
Restart Your Device
Restarting your desktop, tablet, or mobile device usually works when an app crashes. This approach can also help if you experience a lost connection while playing crypto casino games.
When you restart a PC or a smartphone, the operating system and all programs relaunch as well. Usually, this approach gets everything back to normal, just like before the lost connection. However, the issue might still occur if the device isn’t the one causing it.
If that doesn’t work, you can also try turning off your device and leaving it like that for several seconds. Then start it again and open the title that caused all the problems.
Try a Different Device
Any machine connected to the internet can catch a virus or a different form of malware. The device might experience some sort of hardware or software malfunction that requires an expert’s help.
If you happen to own more than one device, then you can try using the other one. Do this if you believe your current laptop or smartphone is causing all the issues. Log in to your casino account, launch the game that caused the problems, and check if it happens again.
You can even test the gaming website and the featured game on several different devices. If all experience the same issues, then you should go to the next and final solution.
Contact Customer Support
Our final approach to dealing with a lost connection while gaming is contacting Cryptorush’s customer service team. Explain to them everything that you’ve experienced, including when, how, and where. Provide as many details as possible so the agent can work out the best solution.
When you do this, make sure to use the live chat, as it’s usually the fastest contact option. On average, it takes just a couple of minutes to get a response.
However, to get the best and quickest solution, you might want to reach the team via phone. But the downside here is that most operators don’t feature such a contact option.
Final Thoughts
Losing connection while playing at a top online casino such as Cryptorush is always a bad feeling. Luckily, you don’t lose the money you’ve won until then. But this doesn’t mean you won’t get frustrated during this situation.
On the bright side, there are numerous things you can try to fix the issues. You can restart the game, browser, or even your device. If the same problem occurs, then launch, sign out, log in again, or clear the cache and cookies. The last option would be contacting customer support and trying to work out a solution.
